Exemption from wearing face masks
We are aware that some patients might be understandably anxious about the Government’s recent announcements around the use of face masks in various public settings.
GPs are unfortunately not in a position to provide individual risk assessments or letters for patients who feel that they should be exempt from wearing a face mask.
Gloucestershire Local Medical Committee has therefore prepared this guidance note as the statutory body that advises and supports all GPs and practice teams across both counties.
Join a COVID-19 clinical trial
The PRINCIPLE trial aims to find treatments that reduce hospital admission and improve symptoms for people with COVID-19. You could be eligible to join if
- You have had these symptoms for fewer than 15 days:
- a continuous new or worsening cough
- and/or a high temperature
- OR have a positive test for SARS-Co-V2 infection with COVID-19 symptoms in the past 14 days
- You are aged 50 to 64 with a pre-existing illness
- You are aged 65 and above
Find out more at http://www.principletrial.org
A message from Price's Mill Surgery
We are here as always to look after our patients’ health needs but the way we are delivering this care has had to change due to the Covid-19 pandemic. We are encouraging our patients who can help themselves during these difficult times to self-care whenever possible. There is a lot of information available on a whole range of health issues and conditions at https://www.nhs.uk/conditions, along with details on how to treat symptoms and where to get further treatment at https://111.nhs.uk.
You can avoid leaving home to order your medications by signing up to the official NHS App to order your repeat prescriptions. We urge patients to consider doing so. Details can be found at https://www.nhs.uk/apps-library/nhs-app.
NHS111 online is still recommended as your first port of call if you are concerned you have Covid-19 and your symptoms are not manageable at home. Call 111 by telephone if you do not have internet access. They will ensure you receive the most appropriate advice and will refer you on to the surgery if our service is what they feel you need.
If you are unwell, unrelated to Covid-19, and self-care advice has not enabled you to manage your symptoms sufficiently, please contact the surgery in the usual way to arrange for us to give you a call. For the safety of both patients and staff, face to face contacts are being kept to a minimum. Our GPs and nurses are consulting either on the telephone or using a secure video call. If the GP or nurse feels you need to be seen face to face they will arrange an appointment with you. If your concern is not Covid-19 related and you have not been exposed to the virus, this may be in a room at the surgery. If your concern is Covid-19 related or you have been exposed, this may mean attending in your car with a mobile phone. You may also be asked to come to the marquee in the surgery car park or the new ‘hub’ in Stroud. The clinicians will be wearing PPE (Personal Protective Equipment) as a precaution for you and for them.
We would like to highlight the message from the NHS in Gloucestershire urging local people to continue to seek medical help if they have symptoms of a potentially serious illness or health condition. GP surgeries, the Stroud Minor Injuries and Illness Unit and the Emergency Departments are still available. The Ambulance Service also continues to respond to all emergencies so do not hesitate to call 999 if needed.
Please follow our Facebook page if you are able for regular updates and advice.
We are hugely grateful for all our patients’ responsible use of NHS services during these exceptional times.
Stay Well, Stay Safe, Stay Home.
Coronavirus- Changes to services
In light of guidance from Public Health and the Government patients are asked to note the following changes to services from Monday 16th March 2020:
- PLEASE DO NOT COME IN TO THE SURGERY IF YOU HAVE SYMPTOMS OF CORONAVIRUS OR HAVE BEEN IN CONTACT WITH SOMEONE WHO DOES
- ENTRY TO THE SURGERY IS FOR PRE-BOOKED APPOINTMENTS ONLY. FOR ALL OTHER PURPOSES PLEASE CONTACT THE RECEPTION TEAM BY TELEPHONE
- Patients are required to wear a face covering when entering the surgery for their appointment, unless they are exempt.
- All patients with coronavirus symptoms will be directed to use the 111 online tool (https://111.nhs.uk/covid-19) or to call 111
- All patients who are self-isolating will be directed to the 111 online tool or to call 111 if they require health services during their isolation
- Patients requesting GP appointments will receive a call from the triage GP. If the GP needs to bring you to the surgery for a face to face consultation this will be arranged with you during the call
- Patients requesting home visits will initially receive a call from the triage GP.
- Patients requesting Nurse appointments will be told by the reception team whether the service is available. A telephone triage call with a nurse may be offered initially. If the Nurse needs to bring you to the surgery for a face to face consultation this will be arranged with you during the call.
- Prescription requests are to be placed in the post box outside the surgery or made online. Information on accessing the NHS app to order prescriptions online can be found at the following website: https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/
- Prescription collection will be from the pharmacy. Paper prescriptions/tokens to collect from the surgery will not be available. You will need to either nominate a pharmacy for us to send your prescriptions electronically, or allow us to text the prescription barcode to your phone to show the pharmacy.
Please remember your queries may be able to be managed with a phone call or by self-referring to other services.
We are taking the above steps to concentrate our resources as directed by Public Health and to minimise the exposure risk to other patients and staff. We hope to minimise sickness and disruption to workforce. With no staff we cannot treat sick patients.
We thank you for your help and support during this testing time.
Information on Covid-19 (Coronavirus):
The Gloucestershire CCG has been working to improve the way people can access health news and service information in Gloucestershire during the COVID-19 pandemic. As a result, a website has been created at https://covid19.glos.nhs.uk which enables public users to find what they need with ease, including clear signposting and links to NHS provider and partner sites.
For information on self isolation – now advised to last 10 days:
For travel information:
The following videos have been created by One Gloucestershire and the Gloucestershire CCG to help explain to patients how GP surgeries are currently dealing with patients during the Coronavirus crisis.
Sadly we have said farewell to Dr Henry Jones who joined us in December 2019 for a four month placement as a second year Foundation trainee. Due to the COVID-19 outbreak, this was extended to an eight month placement. He will be missed by us all.
On the 5th August we welcome Dr Alex Milenkovsi and Dr Sarah Wade, Speciality Trainee Doctors who will be with us for six months and twelve months respectively. For more information about Junior Doctors please click here.
We are also pleased to welcome back Dr Sarah Bowcock, who was previously a trainee at the practice and is now a qualified GP. Dr Bowcock will be covering for Dr Sampson, whilst he takes a sabbatical until mid October. We hope all our patients will join us in helping them all feel welcome while they settle into the surgery.
Proud to be a parkrun practice
Price's Mill Surgery is proud to be a parkrun practice. Whether to improve your fitness, make friends, manage health conditions, learn new skills or be outside with others, parkrun has a positive impact on health and wellbeing and changes lives. So why not come and join us for Stonehouse parkrun, a friendly and totally free 5km walk, jog or run. Open to everyone, every Saturday morning 9.00am at Oldends Lane Playing Fields. To find out more and register visit www.parkrun.org.uk/stonehouse.
RSAS Dementia Carers' Support Programme
The Royal Surgical Aid Society dementia carers’ charity is developing new courses to help family carers build knowledge and confidence and needs carers to take part in these early pilots which are being evaluated by Worcester University. The new 3-day courses in hotels in Birmingham and Swindon, are free until September 2018, including food and accommodation. So, if you would like to help and, in return, have a break from caring and learn some new things then please get in touch. Download the document below for contact information and a list of course dates and locations:
RSAS Dementia Carers Support Programmes
Community Wellbeing Service
The Stroud and Berkeley Vale Community Wellbeing Team is part of a countywide service and may be able to offer support and advice to guide you during a short or long term health situation. A clinic will be held at the surgery each Friday morning in the near future.
For more information please visit our Community Wellbeing Service page.
Free chlamydia self-testing kits available
Chlamydia is the most common STI, with as many as 1-in-12 infected. Some STIs like chlamydia can show no symptoms, so it's recommended those who are sexually active get tested annually. Visit www.freetest.me to find out how you can get hold of a free self-testing kit.
Gloucestershire's Primary Care Strategy
NHS Gloucestershire Clinical Commissioning Group (CCG) is responsible for planning and ‘buying’ health services across the county, including local GP services.
They want to ensure that you can continue to access excellent healthcare and that your experiences of local GP services are the best they can be in the coming years.
They have produced a booklet for patients as a summary of their five-year plan. Click here to download a PDF copy.
Healthy Lifestyles in Gloucestershire - small changes can make a big difference
Health is one of the most valuable things that we can have. Small changes to our lifestyles and to how we live can have a big impact on our health and wellbeing.
If you live in Gloucestershire, the Healthy Lifestyles team is on hand to help and support you. They can work with you to identify small changes that you can make, as well as supporting you to achieve them.
Whether you’re thinking about losing weight, giving up smoking, getting more active or just improving your overall wellbeing, they are here to help you.
They can work with you, and they also have a range of tools that you can use on your own to make and track lifestyle changes that will help you to be your best.
Visit Healthy Lifestyles Gloucestershire for more information.
ADVICE ASAP smartphone app now available
Illness or injury? Not sure where to turn? Get advice ASAP
With this unique app, residents in Gloucestershire can:
- Search by condition e.g. earache and get information on symptoms
- Read up on care advice for each condition, including what you can do for yourself
- Find out which is the right healthcare service for you
- Search for healthcare services in your area
- The NHS 111 service
- GP surgeries
- Health Access Centre
- Community Minor Injury and Illness Units
- Hospital Emergency Departments (A&E)/999
- Check service opening hours, distance and location
- Call services direct via the app
- Save as many ‘favourite’ locations as you like such as your home, work, other family members etc
- Link through to the main ASAP website: www.asapglos.nhs.uk to access other resources including videos, news and advice.
New website for young people with mental health issues
With the help of children, young people, their families and others, Gloucestershire Clinical Commissioning Group has written a five-year plan called ‘Gloucestershire’s Future in Mind’. The aim of the plan is to try and make things better for children and young people with mental health problems in Gloucestershire.
They found that children and young people want to know what help and support is available to them locally and nationally. They want to know how they can help themselves and which websites they can trust. That is why they have created the website https://www.onyourmindglos.nhs.uk to help young people get help when they need it and also do things to make them stronger, so they are more able to cope when things are tough.
Postural Stability Classes
Classes starting in Cam and Stroud to improve strength, balance and increase confidence. These classes require a referral form completed by a Health Professional in order to attend. Please click here for further details. If you believe the classes would benefit you please come in to the surgery to request a referral from your GP.
The PPG Needs You
Have you thought about becoming an active member of our Patient Participation Group? Would you like to be a part of improving and developing the services we offer to you? For more information please call in to the surgery and talk to us.
Alcohol and Diabetes
Diabetes is an ever increasing illness and can have quite an impact on a person's lifestyle. Click here for the Ultimate guide to Alcohol and Diabetes.
We assign all our patients a usual or accountable GP who is generally responsible for that patient's care. We do endeavor to keep patients under the same GP where possible to maximise continuity of care. However, this does not affect your right to see any GP of your choice. If you do not already know who your accountable GP is and you would like to, please phone reception who will be happy to inform you.
Did you know you can access some of your medical information on-line? Please click here to see what services are available to patients.
Electronic Prescription Service
We are pleased to offer this service to our patients. The electronic prescribing service allows us to securely send your prescription electronically to a pharmacy of your choice, saving you from having to come into the surgery to pick up a paper prescription. Further details are available in our EPS Information Leaflet. Please ask our reception staff to arrange for you to receive this service.
NHS - Behind the Headlines
NHS Health news is available from https://www.nhs.uk/news. Health News from the BBC and the NHS Choices can be viewed below.